At this time we do not accept orders over the phone. However, if you need assistance placing or returning an order or have a question or comment, feel free to contact us by filling out the form below. We will be happy to help you.

To contact us regarding wholesale purchasing for retail space, please title the subject line “retail”.

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Return Policy

At The Cocoon Company we stand behind the quality of our products. If you are not completely satisfied with your purchase within 30 days, please return item for a replacement or refund of the purchase price. Customer is responsible for return shipping. Please fill out the form above; in the subject line please fill in the word “return” and in the message box let us know the reason for your return. Enclose your original invoice with the returned item. Your refund will be issued within 14 days of when the returned item is received.
 

Our Return address is 15528 Sagefield Drive; Huntersville, NC 28078  

Please call us @ 704-464-1294 with any questions.